They've been doing this a long time and have good IP, their switching model more like ZEN , once people start figuring this out its north of $15
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this just getting started
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recent new management is a huge stamp on where this stock is going - ceo / coo / head of sales, co. still valued close to 0 given the cash... yet these execs built and worked for co.s in the 100mm plus range
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New management team should reposition this company in an entirely new light in the BPO space with the likes of Sykes etc.
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Sometimes you get lucky ... sometimes you get lucky and hold as this co. just got reinvented and is in a better position from its peers MARARIOT etc. Based on the metrics even with today's move it may be more undervalued than before. Looks like their ahead of some of the leaders in this area as well BTC